Q1 2025 · January – March
Product Updates for Owners
We've made a number of improvements this quarter focused on helping you get more bookings, operate more efficiently, and rent with greater confidence.
More Bookings, Better Conversion
Improved Booking Flow
Payments are now captured at approval, reducing failed transactions and increasing completed rentals
Multiple Active Requests
Renters can submit multiple requests at once, leading to faster matches and fewer missed bookings
Multiple Active Requests
Renters can submit multiple requests at once, leading to faster matches and fewer missed bookings
Refund & Cancellation Policy Visibility
Policies are now shown before checkout, helping set clearer expectations
What this means for you
More completed bookings, fewer drop-offs during checkout, and better-aligned renter expectations.
Increased Visibility & Demand
Enhanced Search Rankings
New and recently rented vehicles are prioritized, helping active listings get more exposure
Pickup & Dropoff Photo Visibility
Renters can now view all submitted photos, improving trust and booking confidence
What this means for you
Higher visibility for active vehicles and increased renter confidence, leading to more bookings.
Stronger Trust & Safer Rentals
Enhanced Driver Vetting (Personal Use)
Improved renter verification process to increase trust and reduce risk
Ongoing Fraud Prevention Improvements
Continued efforts to reduce fraudulent activity and protect legitimate listings
Profile Lock After Verification
Prevents renters from changing identity details after being verified
What this means for you
A safer marketplace with more reliable renters and reduced risk of fraud.
Mobile Access
TripCity Driver App (iOS & Android)
Renters can browse and book more easily
New users can sign up directly through the app
What this means for you
Expanded renter access and increased demand for your vehicles.
Coming Soon
We’re rolling out a new set of features designed to help you earn more, reduce friction, and make renting on TripCity even easier.
On-Platform Deposits
Security deposits will be fully managed within TripCity.
Added protection on every rental, faster resolution for damages, and a smoother experience without off-platform coordination.
Preferred Owners & Drivers
We’re introducing a preferred network of top-performing owners and trusted renters.
Stand out with increased visibility, build trust faster, and unlock more consistent booking demand.
Instant Booking Expansion
Instant booking is expanding to more qualified renters and listings.
More bookings confirmed instantly, less back-and-forth, and a faster path from listing to revenue.
Dynamic Pricing
Intelligent pricing that automatically adjusts to market demand.
Maximize earnings, stay competitive, and capture more value from high-demand periods—without constant manual updates.
Partner Spotlight
Tools to Run a Smarter Rental Operation
We’re rolling out a new set of features designed to help you earn more, reduce friction, and make renting on TripCity even easier.
Automate Your Toll Management — FleetIT
Toll Management
20% OFF with code TC2026
If you're renting in a metro area or a high-toll state, toll management is probably one of your biggest administrative headaches. Missed payments, late fees, and figuring out which renter owes what can eat up time you don't have.
FleetIT integrates directly with your TripCity dashboard to handle all of it automatically. Tolls are imported straight from tolling authorities, matched to the correct trip, and billed to the right renter — no manual work required. You get full visibility into every charge without the paperwork.
Learn more atfleetit.com/integrations/tripcity
Track and Protect Your Fleet — Passtime GPS
Vehicle Tracking
For owners managing multiple vehicles — or even just one that represents a significant investment — real-time visibility matters. Late returns, unresponsive renters, and worst-case scenarios like a missing vehicle are risks every owner carries.
Passtime GPS is TripCity's recommended vehicle tracking solution, offering real-time location monitoring and starter-interrupt capability, which lets you remotely disable a vehicle if needed. It's a meaningful layer of protection for long-term rentals and a critical tool for fast recovery if something goes wrong.
Learn more at tripcity.com/passtime
Automate Off-Rent Insurance — TeqMobility
Insurance
One of the most overlooked risks in car sharing is the gap between trips — when your vehicle is sitting idle, in storage, or in transit and not actively covered. TeqMobility's Off-Rent Coverage closes that gap automatically.
Through TripCity's direct integration with TeqMobility's API, coverage activates the moment your vehicle goes off-rent and deactivates as soon as a new trip begins — all in real time, with no manual intervention needed. No more worrying about whether your vehicle is protected during downtime.
Currently available in:
AZ
CA
IL
MD
GA
TX
Learn more at teqmobility.com/off-rent
Digital Inspections for Rideshare Owners — Tinker DIY
Inspections
20% OFF with code TRIPCITY
If your vehicle is being used for rideshare, you already know inspections are part of the deal. Tinker DIY is a digital inspection platform built to make that process fast, accurate, and fully virtual — no scheduling an in-person appointment required.
TripCity owners receive an exclusive 20% discount using promo code TRIPCITY.
Currently available in:
CA
CO
CT
FL
GA
SC
TX
Learn more about Tinker Rideshare Inspections
Keep Your Drivers Coming Back
1
Write a complete listing
Include vehicle condition, your fuel policy, exactly how pickup works, and anything extra you provide (extra features, toll pass, etc.). Drivers choose listings that feel predictable — vague descriptions lose bookings to hosts who took 5 extra minutes.
2
Respond fast and communicate proactively
Send a quick welcome message when a booking confirms and a check-in around day 3–4 on longer rentals. Drivers who feel like they're renting from a real person are far more likely to extend and rebook.
3
Offer a discount for longer stays
Consider a 10–15% reduction for rentals over 14 days and 18–20% for 30+ days. Rideshare drivers who stay long-term represent your most reliable, recurring revenue — a small rate adjustment keeps them from shopping elsewhere.
4
Make extending frictionless
On average, over ~75% of TripCity rentals get extended. When a driver reaches out to extend, say yes quickly and confirm the new return date right away. Delays create doubt and push drivers to look for a different vehicle.
5
Follow up after return
A short thank-you message after drop-off and a request for a review goes a long way. Hosts with strong review counts convert at a higher rate, and a personal note plants the seed for the driver's next booking to be with you.
We'd love your feedback
Help us improve your experience on the platform. Your input shapes what we build next.
We'd love a review
If you're enjoying TripCity, a quick review goes a long way in helping other owners discover the platform.
Q1 2025 · January – March
Product Updates for Owners
We've made a number of improvements this quarter focused on helping you get more bookings, operate more efficiently, and rent with greater confidence.
More Bookings, Better Conversion
Improved Booking Flow
Payments are now captured at approval, reducing failed transactions and increasing completed rentals
Multiple Active Requests
Renters can submit multiple requests at once, leading to faster matches and fewer missed bookings
Multiple Active Requests
Renters can submit multiple requests at once, leading to faster matches and fewer missed bookings
Refund & Cancellation Policy Visibility
Policies are now shown before checkout, helping set clearer expectations
What this means for you
More completed bookings, fewer drop-offs during checkout, and better-aligned renter expectations.
Increased Visibility & Demand
Enhanced Search Rankings
New and recently rented vehicles are prioritized, helping active listings get more exposure
Pickup & Dropoff Photo Visibility
Renters can now view all submitted photos, improving trust and booking confidence
What this means for you
Higher visibility for active vehicles and increased renter confidence, leading to more bookings.
Stronger Trust & Safer Rentals
Enhanced Driver Vetting (Personal Use)
Improved renter verification process to increase trust and reduce risk
Ongoing Fraud Prevention Improvements
Continued efforts to reduce fraudulent activity and protect legitimate listings
Profile Lock After Verification
Prevents renters from changing identity details after being verified
What this means for you
A safer marketplace with more reliable renters and reduced risk of fraud.
Mobile Access
TripCity Driver App (iOS & Android)
Renters can browse and book more easily
New users can sign up directly through the app
What this means for you
Expanded renter access and increased demand for your vehicles.
Coming Soon
We’re rolling out a new set of features designed to help you earn more,
reduce friction, and make renting on TripCity even easier.
On-Platform Deposits
Security deposits will be fully managed within TripCity.
Added protection on every rental, faster resolution for damages, and a smoother experience without off-platform coordination.
Preferred Owners & Drivers
We’re introducing a preferred network of top-performing owners and trusted renters.`
Stand out with increased visibility, build trust faster, and unlock more consistent booking demand.
Instant Booking Expansion
Instant booking is expanding to more qualified renters and listings.
More bookings confirmed instantly, less back-and-forth, and a faster path from listing to revenue.
Dynamic Pricing
Intelligent pricing that automatically adjusts to market demand.
Maximize earnings, stay competitive, and capture more value from high-demand periods—without constant manual updates.
Partner Spotlight
Tools to Run a Smarter Rental Operation
As a TripCity owner, you're running a real business — and like any business, the right tools make all the difference. Between managing trips, tracking vehicles, handling toll charges, keeping your fleet inspection-ready, and making sure you're covered when vehicles aren't on a trip, the operational side of renting can pile up fast.
That's why TripCity has built relationships with a select group of technology partners specifically chosen to help you save time, reduce costs, and protect your vehicles. These aren't just third-party recommendations — they're integrated or vetted solutions that work alongside your TripCity dashboard to make your day-to-day operations smoother.
Whether you're managing one car or a growing fleet, the partners below address some of the most common pain points owners face. Here's what's available to you right now.
Automate Your Toll Management — FleetIT
Toll Management
20% OFF with code TC2026
If you're renting in a metro area or a high-toll state, toll management is probably one of your biggest administrative headaches. Missed payments, late fees, and figuring out which renter owes what can eat up time you don't have.
FleetIT integrates directly with your TripCity dashboard to handle all of it automatically. Tolls are imported straight from tolling authorities, matched to the correct trip, and billed to the right renter — no manual work required. You get full visibility into every charge without the paperwork.
Learn more at fleetit.com/integrations/tripcity
Track and Protect Your Fleet — Passtime GPS
Vehicle Tracking
For owners managing multiple vehicles — or even just one that represents a significant investment — real-time visibility matters. Late returns, unresponsive renters, and worst-case scenarios like a missing vehicle are risks every owner carries.
Passtime GPS is TripCity's recommended vehicle tracking solution, offering real-time location monitoring and starter-interrupt capability, which lets you remotely disable a vehicle if needed. It's a meaningful layer of protection for long-term rentals and a critical tool for fast recovery if something goes wrong.
Learn more at tripcity.com/passtime
Automate Off-Rent Insurance — TeqMobility
Insurance
One of the most overlooked risks in car sharing is the gap between trips — when your vehicle is sitting idle, in storage, or in transit and not actively covered. TeqMobility's Off-Rent Coverage closes that gap automatically.
Through TripCity's direct integration with TeqMobility's API, coverage activates the moment your vehicle goes off-rent and deactivates as soon as a new trip begins — all in real time, with no manual intervention needed. No more worrying about whether your vehicle is protected during downtime.
Currently available in:
AZ
CA
IL
MD
GA
TX
Learn more at teqmobility.com/off-rent
Digital Inspections for Rideshare Owners — Tinker DIY
Inspections
20% OFF with code TRIPCITY
If your vehicle is being used for rideshare, you already know inspections are part of the deal. Tinker DIY is a digital inspection platform built to make that process fast, accurate, and fully virtual — no scheduling an in-person appointment required.
TripCity owners receive an exclusive 20% discount using promo code TRIPCITY.
Currently available in:
CA
CO
CT
FL
GA
SC
TX
Learn more about Tinker Rideshare Inspections
Keep Your Drivers Coming Back
Your vehicle earns when it stays booked — and the owners seeing the highest utilization aren't just listing a car, they're building a relationship with their drivers. Across TripCity, personal drivers average 13.7 days per rental while rideshare drivers average 21.4 days, meaning the right experience can keep a car generating revenue for weeks at a time. A few simple habits make the difference between a shorter, two-day booking and a longer duration trip with a driver who comes back to rent your cars every month.
1
Write a complete listing
Include vehicle condition, your fuel policy, exactly how pickup works, and anything extra you provide (extra features, toll pass, etc.). Drivers choose listings that feel predictable — vague descriptions lose bookings to hosts who took 5 extra minutes.
2
Respond fast and communicate proactively
Send a quick welcome message when a booking confirms and a check-in around day 3–4 on longer rentals. Drivers who feel like they're renting from a real person are far more likely to extend and rebook.
3
Offer a discount for longer stays
Consider a 10–15% reduction for rentals over 14 days and 18–20% for 30+ days. Rideshare drivers who stay long-term represent your most reliable, recurring revenue — a small rate adjustment keeps them from shopping elsewhere.
4
Make extending frictionless
On average, over ~75% of TripCity rentals get extended. When a driver reaches out to extend, say yes quickly and confirm the new return date right away. Delays create doubt and push drivers to look for a different vehicle.
5
Follow up after return
A short thank-you message after drop-off and a request for a review goes a long way. Hosts with strong review counts convert at a higher rate, and a personal note plants the seed for the driver's next booking to be with you.
We'd love your feedback
Help us improve your experience on the platform. Your input shapes what we build next.
We'd love a review
If you're enjoying TripCity, a quick review goes a long way in helping other owners discover the platform.
Q1 2025 · January – March
Product Updates for Owners
We've made a number of improvements this quarter focused on helping you get more bookings, operate more efficiently, and rent with greater confidence.
More Bookings, Better Conversion
Improved Booking Flow
Payments are now captured at approval, reducing failed transactions and increasing completed rentals
Multiple Active Requests
Renters can submit multiple requests at once, leading to faster matches and fewer missed bookings
Refund & Cancellation Policy Visibility
Policies are now shown before checkout, helping set clearer expectations
What this means for you
More completed bookings, fewer drop-offs during checkout, and better-aligned renter expectations.
Increased Visibility & Demand
Enhanced Search Rankings
New and recently rented vehicles are prioritized, helping active listings get more exposure
Pickup & Dropoff Photo Visibility
Renters can now view all submitted photos, improving trust and booking confidence
What this means for you
Higher visibility for active vehicles and increased renter confidence, leading to more bookings.
Stronger Trust & Safer Rentals
Enhanced Driver Vetting (Personal Use)
Improved renter verification process to increase trust and reduce risk
Ongoing Fraud Prevention Improvements
Continued efforts to reduce fraudulent activity and protect legitimate listings
Profile Lock After Verification
Prevents renters from changing identity details after being verified
What this means for you
A safer marketplace with more reliable renters and reduced risk of fraud.
Mobile Access
TripCity Driver App (iOS & Android)
Renters can browse and book more easily
New users can sign up directly through the app
What this means for you
Expanded renter access and increased demand for your vehicles.
Coming Soon
We’re rolling out a new set of features designed to help you earn more,
reduce friction, and make renting on TripCity even easier.
On-Platform Deposits
Security deposits will be fully managed within TripCity.
Added protection on every rental, faster resolution for damages, and a smoother experience without off-platform coordination.
Preferred Owners & Drivers
We’re introducing a preferred network of top-performing owners and trusted renters.`
Stand out with increased visibility, build trust faster, and unlock more consistent booking demand.
Instant Booking Expansion
Instant booking is expanding to more qualified renters and listings.
More bookings confirmed instantly, less back-and-forth, and a faster path from listing to revenue.
Dynamic Pricing
Intelligent pricing that automatically adjusts to market demand.
Maximize earnings, stay competitive, and capture more value from high-demand periods—without constant manual updates.
Partner Spotlight
Tools to Run a Smarter Rental Operation
As a TripCity owner, you're running a real business — and like any business, the right tools make all the difference. Between managing trips, tracking vehicles, handling toll charges, keeping your fleet inspection-ready, and making sure you're covered when vehicles aren't on a trip, the operational side of renting can pile up fast.
That's why TripCity has built relationships with a select group of technology partners specifically chosen to help you save time, reduce costs, and protect your vehicles. These aren't just third-party recommendations — they're integrated or vetted solutions that work alongside your TripCity dashboard to make your day-to-day operations smoother.
Whether you're managing one car or a growing fleet, the partners below address some of the most common pain points owners face. Here's what's available to you right now.
Automate Your Toll Management — FleetIT
Toll Management
20% OFF with code TC2026
If you're renting in a metro area or a high-toll state, toll management is probably one of your biggest administrative headaches. Missed payments, late fees, and figuring out which renter owes what can eat up time you don't have.
FleetIT integrates directly with your TripCity dashboard to handle all of it automatically. Tolls are imported straight from tolling authorities, matched to the correct trip, and billed to the right renter — no manual work required. You get full visibility into every charge without the paperwork.
Learn more at fleetit.com/integrations/tripcity
Track and Protect Your Fleet — Passtime GPS
Vehicle Tracking
For owners managing multiple vehicles — or even just one that represents a significant investment — real-time visibility matters. Late returns, unresponsive renters, and worst-case scenarios like a missing vehicle are risks every owner carries.
Passtime GPS is TripCity's recommended vehicle tracking solution, offering real-time location monitoring and starter-interrupt capability, which lets you remotely disable a vehicle if needed. It's a meaningful layer of protection for long-term rentals and a critical tool for fast recovery if something goes wrong.
Learn more at tripcity.com/passtime
Automate Off-Rent Insurance — TeqMobility
Insurance
One of the most overlooked risks in car sharing is the gap between trips — when your vehicle is sitting idle, in storage, or in transit and not actively covered. TeqMobility's Off-Rent Coverage closes that gap automatically.
Through TripCity's direct integration with TeqMobility's API, coverage activates the moment your vehicle goes off-rent and deactivates as soon as a new trip begins — all in real time, with no manual intervention needed. No more worrying about whether your vehicle is protected during downtime.
Currently available in:
AZ
CA
IL
MD
GA
TX
Learn more at teqmobility.com/off-rent
Digital Inspections for Rideshare Owners — Tinker DIY
Inspections
20% OFF with code TRIPCITY
If your vehicle is being used for rideshare, you already know inspections are part of the deal. Tinker DIY is a digital inspection platform built to make that process fast, accurate, and fully virtual — no scheduling an in-person appointment required.
TripCity owners receive an exclusive 20% discount using promo code TRIPCITY.
Currently available in:
CA
CO
CT
FL
GA
SC
TX
Learn more about Tinker Rideshare Inspections
Keep Your Drivers Coming Back
Your vehicle earns when it stays booked — and the owners seeing the highest utilization aren't just listing a car, they're building a relationship with their drivers. Across TripCity, personal drivers average 13.7 days per rental while rideshare drivers average 21.4 days, meaning the right experience can keep a car generating revenue for weeks at a time. A few simple habits make the difference between a shorter, two-day booking and a longer duration trip with a driver who comes back to rent your cars every month.
1
Write a complete listing
Include vehicle condition, your fuel policy, exactly how pickup works, and anything extra you provide (extra features, toll pass, etc.). Drivers choose listings that feel predictable — vague descriptions lose bookings to hosts who took 5 extra minutes.
2
Respond fast and communicate proactively
Send a quick welcome message when a booking confirms and a check-in around day 3–4 on longer rentals. Drivers who feel like they're renting from a real person are far more likely to extend and rebook.
3
Offer a discount for longer stays
Consider a 10–15% reduction for rentals over 14 days and 18–20% for 30+ days. Rideshare drivers who stay long-term represent your most reliable, recurring revenue — a small rate adjustment keeps them from shopping elsewhere.
4
Make extending frictionless
On average, over ~75% of TripCity rentals get extended. When a driver reaches out to extend, say yes quickly and confirm the new return date right away. Delays create doubt and push drivers to look for a different vehicle.
5
Follow up after return
A short thank-you message after drop-off and a request for a review goes a long way. Hosts with strong review counts convert at a higher rate, and a personal note plants the seed for the driver's next booking to be with you.
We'd love your feedback
Help us improve your experience on the platform. Your input shapes what we build next.
We'd love a review
If you're enjoying TripCity, a quick review goes a long way in helping other owners discover the platform.